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Museum Attendant, Texas Science & Natural History Museum

The University of Texas at Austin
retirement plan
United States, Texas, Austin
101 East 27th Street (Show on map)
May 25, 2024

Job Posting Title:

Museum Attendant, Texas Science & Natural History Museum


Hiring Department:

Texas Memorial Museum


Position Open To:

All Applicants


Weekly Scheduled Hours:



FLSA Status:



Earliest Start Date:

Jun 30, 2024


Position Duration:

Expected to Continue





Job Details:

General Notes

Texas Science & Natural History Museum (Texas Memorial Museum) is developing new exhibits, programs, and experiences that spark curiosity, promote belonging, and tell stories about Texas science and natural history. Texas Science & Natural History Museum seeks a Museum Attendant to provide a positive visitor experience while monitoring and assisting with security at the museum.

Provide a positive visitor experience while monitoring and assisting with security at Texas Science & Natural History Museum. Interact with visitors of all ages and conduct oversight of building facilities during museum operating hours and for special events.


To ensure a safe and pleasant experience for staff and visitors to Texas Science & Natural History Museum, while protecting the University's collections and property.

  • Assist in the safety and security of Texas Science & Natural History Museum by monitoring and protecting visitors, exhibitions, building, and grounds. Provide clear guidance, direction, and information to ensure that all visitors have a positive and welcoming experience.Provide knowledge of museum amenities, exhibitions, and events to visitors.
  • Document and report observed physical interactions with exhibits and collections by visitors, and address any inappropriate behavior in a confident, calm, and friendly manner. Report any missing, damaged objects, or unusual conditions to supervisors. Report any irregularities pertaining to building operations, safety, or fire hazards.
  • Follow museum policies and security procedures to assist in the opening and closing of the museum, daily operations, and during special events. Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills.
  • Operate freight elevator and manual warehouse equipment and work as a team member to set up furniture and equipment for events; complete other manual duties as assigned.
  • Serve as initial responder in the event of an emergency, know evacuation procedures and routes, contacting a supervisor when appropriate. Act in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies.
  • Other duties as assigned.
Required Qualifications
  • High School diploma or GED

  • Previous experience in a museum or other cultural organization

  • Must enjoy working with the public and have ability to deal with a wide variety of people in varying circumstances

  • Excellent verbal, written communication, and interpersonal skills

  • Promotes collaborative climate that welcomes all individuals to the museum

  • Ability to calmly organize and effectively direct in emergency situations

  • Ability to work effectively within a team and individually

  • Demonstrated professional demeanor and personal initiative

  • Availability to work weekends and evenings

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
  • Bachelor's Degree

  • Educational background or interest in science and natural history

  • Familiarity with Texas Science & Natural History Museum (formerly known as Texas Memorial Museum)

  • One to three years security experience in an art museum or general museum/gallery, or other cultural organization

  • Current certification in AED, CPR, and First Aid

Salary Range


Working Conditions
  • Use of manual dexterity and occasional repetitive use of a keyboard while working at a desk and computer.

  • Climbing of stairs and ladders.

  • Must be able to stand and walk for several hours at a time.

  • Must be able to lift, push, and pull up to 50 lbs.

  • Occasional work around museum exhibits and electrical, mechanical, and heavy equipment.

Work Shift

Varies weekly Tuesday through Sunday; some evenings.

Required Materials
  • Resume/CV

  • 3 work references with their contact information including email addresses; at least one reference should be from a supervisor

  • Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.


Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.


Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.


Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.


Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.


Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.



The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

  • E-Verify Poster (English) [PDF]
  • E-Verify Poster (Spanish) [PDF]
  • Right To Work Poster (English) [PDF]
  • Right To Work Poster (Spanish) [PDF]



Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.