Part Time - Student Services Assistant

Maricopa Community College district
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
May 03, 2024
Part Time - Student Services Assistant Job ID: 319987 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Temporary Hourly Rate $14.35/per hour Not Eligible for Benefits This is a part-time, temporary position not eligible for benefits. Work Schedule Monday - Thursday, 8am - 6pm, Friday, 8am - 5pm; up to 19.5 hours per week, some evenings and weekends may be required Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona's Best Employers Job Summary This position will be greeting and checking in students and visitors at the Welcome Desk & at the Splash Pad. They will assist all visitors, college employees and students with general questions, directions and events on campus. This position will triage students, assist with self-service, entering students into the QLess system, monitor ConexEd, provide general information, answer the department phone, monitor and respond to student emails, assist with basic international student enrollment as well as international student application information, and assist the team with programming needs. Essential Functions 20% - Welcome representative for Splash Pad & Welcome Desk coverage assistance providing customer service (i.e. triage, assists with directions, questions, current events, etc.) 20% - Uses and monitors QLess, ConedEx & other duties as assigned (i.e. assistance with programming) 30% - Answers emails and phone calls 30% - Provides application information and basic enrollment for international students Minimum Qualifications A. Familiar with using SIS, QLess, ConedEx, Google suite B. Dependable, strong customer service skills C. Able to handle and organize high traffic area D. Strong multitasking skills Special Working Conditions Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd. May be required to lift or carry up to 25lbs. May be required to sit for a prolonged period of time; viewing a computer monitor How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment (must include number of hours worked) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=319987&PostingSeq=1 jeid-95cd312b5851254c9bdc78612c3dd8d3