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Senior Process Improvement Manager

Priceline
$105,000-$130,000.
United States, Connecticut, Norwalk
May 14, 2024

Senior Process Improvement Manager

This role is eligible for our hybrid work model: Two days in-office.

From accounting and financial planning to risk/fraud analysis and payments, our Finance team ensures not only our company's financial security, but also that our customers can buy from us with confidence.

Why this job's a big deal:

The Senior Process Improvement Manager position is a detailed oriented individual with a continuous improvement mindset that is responsible for driving process excellence across Finance Operations to support transformation goals.

Must have a strong understanding of process reengineering methodologies & tools such as Six Sigma and the ability to influence stakeholders with a proven track record of delivering results. Knowledge of finance processes & general accounting principles is strongly preferred. The applicant should display a positive and proactive demeanor, strong organizational skills, and the ability to prioritize and multitask. Should be a strong communicator, both written and oral, as the position requires frequent dealings with colleagues in other parts of the organization and vendors.

In this role you will get to:




  • Conduct process improvement workshops leveraging established methodologies



  • Develop & maintain process models, maps and related documentation and establish a governance process to manage this content



  • Make recommendations to improve end-to-end processes involving Finance



  • Lead the evaluation of new systems, automation tools and 3rd party services to improve operations



  • Develop reports to provide insights into operational health status and identify key areas for improvement



  • Analysis & investigation of recurring operational issues to identify root cause and support resolution of high priority Finance issues



  • Assist in conducting capability maturity assessments for current state processes and develop the vision for future state processes and controls



  • Lead Finance engagement for new products and suppliers to ensure a smooth integration into daily operations



  • Stay up-to-date on process reengineering best practices and innovations in related technology



  • Foster a positive and collaborate work environment, promoting continuous learning and development within project teams




Who you are:




  • 5+ years of experience managing Finance process improvement or transformation projects



  • Leadership or managerial experience is preferred.



  • Organized and self-motivated with the ability to make decisions in the absence of detailed instructions. Should demonstrate a commitment to quality and attention to detail.



  • Detail oriented self-starter with the ability to work independently and within a team environment



  • Excellent interpersonal relationships with ability to influence and negotiate with stakeholders up to Senior Management



  • Critical thinking and problem-solving skills



  • Experience and knowledge of process redesign methodologies



  • Expert skills in process mapping tools such as Microsoft Visio or Lucid Chart



  • Proficient in Microsoft Office and/or Google Suite including Excel, PowerPoint or equivalent



  • Working experience and technical knowledge of Oracle and/or SAP ERP systems and related interfaces preferred



  • Experience with Data Governance and Data Management preferred



  • Lean Six Sigma certification preferred



  • Strong work ethic and interpersonal and communication skills, with the ability to build and maintain strong relationships internally and externally



  • Strong analytical ability requiring a high degree of attention to detail



  • Experience with process mining or task mining solutions preferred




There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $105,000-$130,000.

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