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Business Analyst

Compass Group
life insurance, flex time, retirement plan
United States, Illinois, Chicago
5841 South Maryland Avenue (Show on map)
April 15, 2024
Crothall Healthcare

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at .

Job Summary

The Business Analyst will be responsible for a range of process improvement and process management activities including planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand-alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May utilize Lean/Six Sigma processes and concepts to lead process improvement initiatives. Partners with management, project champions, and process owners to execute the project and deliver results.

Key Responsibilities:

  • May be responsible for defining data requirements and obtaining customer agreements.
  • Makes recommendations on appropriate solutions based on research; may select from alternatives presented.
  • Process Architecture: Designs complex processes and reviews the work of less senior analysts/consultants
  • Ensures process mapping is complete; provides feedback and guidance to less senior analysts/consultants.
  • Interviews stakeholders and process owners to define processes.
  • Helps define standards and methods.
  • Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.
  • May lead the development of recommendations by less senior analysts/consultants.
  • May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks.
  • Shares accountability for realization of results with process owners and may present recommendations to stakeholders and process owners

Experience:

  • Minimum two years of process improvement, change management, or related business experience.
  • Bachelor's degree OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
  • Lean/Six Sigma Green Belt Certification preferred.
  • Broad knowledge of process improvement methodologies.
  • Must be able to work in a Labor/Management Partnership environment.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Crothall maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID:1300954

Crothall Healthcare

TANEISHA JANEA HAMILTON

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