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IT Systems Engineer - Support Services
Milliken & Company | |
United States, South Carolina, Spartanburg | |
920 Milliken Road (Show on map) | |
April 26, 2024 | |
COMPANY OVERVIEW Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thatenhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at and on , , and . POSITION TITLE IT Systems Engineer - Support Services POSITION OVERVIEW This location specific management-level position is within our Support Services team. This team serves as a single point of contact for end-users to receive support and maintenance within the organization's client computing environment. This includes installing, diagnosing, repairing, maintaining, configuring, and upgrading all PC hardware, software, and related equipment to ensure optimal workstation performance. Support troubleshoots problem areas (in person, by telephone, or via e-mail) in a timely and accurate manner and provides end-user assistance where required. Provides support to level 1 retaining ownership of PC support issues, documentation and troubleshooting techniques. In addition, associate will focus on asset inventory and disposition of computer related equipment. The job will be located at our Spartanburg, SC facility and will require some travel. Scheduled, routine trips to our manufacturing locations will be required. Most are located within a reasonable driving distance and are day trips. Overnight trips may also be necessary. Working hours for the team are Monday through Friday, 8:00 am to 5:00 pm but may, on occasion, require flexibility outside of the normal work schedule. You will be required to regularly participate in an on-call schedule which will include some off-hours and weekend duties. JOB RESPONSIBILITIES
QUALIFICATIONS - REQUIRED
QUALIFICATIONS - PREFERRED
THE SUCCESSFUL CANDIDATE WILL DEMONSTRATE
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