Case Manager

POSITION TITLE: Case Manager

DEPARTMENT: Social Services

UNIT: Bremerton Corps

STATUS: Temporary, Full-Time, Hourly

REPORTS TO: Social Services Director

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

SCOPE OF POSITION:

The Case Manager provides crisis response and case management to families and individuals in need who come to The Salvation Army in Bremerton for assistance. Duties include, but are not limited to, engaging with individuals to determine needs, providing emergency intervention, and finding resources as needed.

This role is a direct result of contractual funding and may be subject to change based on the scope and/or duration of the contract guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintaining social services office hours as assigned by the Director of Social Services
• Providing social services case management for families and individuals
• Providing housing resources to homeless households
• Providing rental assistance to those exiting the shelter when funds are available
• Providing case management for the food assistance, rental assistance, and/or utilities assistance programs
• Providing case management for those experiencing addiction who want to move toward treatment
• Keeping in contact with other agencies that can provide resources
• Researching and providing current resources for social services staff, volunteers, and interns
• Providing weekly, monthly, quarterly, or annual reports as assigned
• Ensuring that daily data is submitted to HMIS/Wellsky as required
• Maintaining appropriate records, a filing system, and a tidy workplace
• Providing food assistance in cooperation with the Food Pantry Manager and the Warehouse Operations Manager
• Assisting the Director of Social Services with administrative duties
• Seasonal assignments (Angel Tree registration, Christmas food box and toy distribution)
• Other duties as assigned by the Director of Social Services, or the corps officers
• May be expected to work evenings and/or weekends if needed

EDUCATION AND WORK EXPERIENCE

• Bachelor of Social Work (BSW), a BA/BS degree in a related field, or equivalent education or experience
• 3 to 5 years of experience in social services
• Knowledge of case management principles

KNOWLEDGE, SKILLS AND ABILITIES:

• Detail oriented and ability to multi-task
• Ability to quickly learn and apply new information/skills
• Sensitivity to and understanding of the comprehensive mission of The Salvation Army
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Self-motivated with the ability to work with minimal supervision
• Ability to work in a challenging environment and maintain poise under pressure
• Ability and willingness to keep information confidential
• Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check
• WA State Food Worker's Card must be attained within one month of employment
• Willingness to serve a diverse population

SOFTWARE-REALTED SKILLS:

• Microsoft Office, including Word, Excel, and Outlook (email)
• Data Entry - able to learn skills required to enter clients.

PHYSICAL REQUIREMNTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to operate telephone, and a desktop or laptop computer
• Ability to lift up to 25 lbs. (emptying trash, moving boxes, etc.)

Qualified individuals must be able to perform the essential duties of this position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

A critical part of employment in this organization is the modeling of Christian principals while on duty. As a representative of this organization, it is imperative that you present yourself to be professional and of high moral standard.

Team Player - Works well as a member of a group
Enthusiastic - Shows intense and eager enjoyment and interest
Dedicated - Devoted to a task or purpose with loyalty or integrity

Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter - Inspired to perform without outside help