Credentialing Assistant

Unleash YOUR Potential With Us

As a next-generation public research institute and Forbes-ranked top employer in Florida, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission of unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

College or Medicine:

Welcome to the Office of Faculty Affairs in the College of Medicine at UCF. Our team of experts is committed to the ongoing personal and professional growth of all faculty members at every stage of their careers at UCF. We aim to foster an inclusive environment in which every faculty member can achieve their greatest potential. Our office is committed to excellence in support of our faculty across the missions of education, research, patient care, and community outreach.

The Opportunity:

The University of Central Florida (UCF) College of Medicine (COM) is seeking qualified candidates for a Credentialing Assistant. This position will provide medical credentialing and faculty appointment processing for the College of Medicine Affiliated and Volunteer Faculty Program.

Responsibilities:

• Receive and process non-salaried faculty appointment applications. Create appointment application packets consisting of practitioner/medical credentials and board certifications for review by the department's administration. Track packets throughout the 4 stages of the appointment workflow.

• Generate and send electronic appointment agreement letters, renewals, and appointment notices. Follow up with faculty (or designee) for pending items in a timely and efficient manner to finalize appointments. Activate UCF ID, NlD, and library resources for non-salaried faculty. Generate and electronically send approval letters. File physical folders.

• Conduct primary source verification, collect, and validate documents to ensure accuracy of all credentialing elements; assess completeness of information and qualifications relative to credentialing standards. Identify, analyze, and resolve extraordinary information, discrepancies, time gaps, and other idiosyncrasies.

• Update and maintain COM affiliated/volunteer faculty website directory and create distribution lists or email lists upon request from departments. Assist with updating the affiliation agreement listing in collaboration with COM Legal and the GME/HCA residency listing in collaboration with GME Office and update the database accordingly.

• Responsible for answering calls, email inquiries, and general office support.

• Perform other duties as assigned including but not limited to timely completion of all required university and college training.

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Preferred Qualifications:

• Bachelor's Degree or 4 years or more of relevant experience

• Outstanding customer service skills, and external and internal communication skills (written and verbal).

• Excellent organizational skills, database skills (Workday), and Microsoft Office skills (Outlook, Word, and Excel).

• Ability to prioritize and manage time effectively and efficiently.

• Ability to adapt to change easily.

• Comfortable working in a fast-paced environment

• Detail-oriented, analytical, problem-solver, and follows through.

Special Instructions to the Applicants:

In addition to your application please submit a Cover Letter and Resume.

Are Benefits Important to You?

Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick leave and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, go to the UCF Employee Benefits page .

Who Are We?

Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.