Residence Life Coordinator - Summer Operations

Lubbock

37137BR

University Student Housing

Position Description

Coordination and management of students, staff, and programs within a residence hall/complex. Supervises subordinate staff, student employees and volunteers.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

The Residence Life Coordinator - Summer Operations has primary responsibilities in Summer Operations, Supervision/Advising, Administration and Residence Life Support, and On-Call/ Emergency Response. The Residence Life Coordinator is responsible for providing high-level Customer Service and Project Implementation functions for their assigned areas. The Residence Life Coordinator is supervised by the Program Manager - Off Campus Housing & Summer Operations within the Residence Life area.

Major/Essential Functions

Summer Operations (40%)

• Assist in the coordination of summer camps/conferences and Red Raider Orientation Housing
• Assist with the coordination of the Off-Campus Housing Fair
• Provide training and support for summer conference staff and Senior Specialists
• Assist with facilitation of contract meetings and summer stakeholder meetings
• Collaborate with internal and external stakeholders regarding summer operations
• Maintain up-to-date information in applicable Summer Databases to ensure accuracy for planning, billing, etc.
• Train and advise Residence Life Staff on outreach and reporting for area initiatives

Supervision/Advising (20%)

• Provide direct supervision to summer camps/conferences and summer para-professional staff
• Utilize systems of accountability for staff processes, procedures, and departmental expectations; follow corrective action processes when necessary
• Participate in the recruitment, selection training and development of professional and paraprofessional staff
• Complete formal and informal feedback for evaluations of staff as requested
• Provide indirect supervision, advising, and accountability to departmental staff, complex councils, and student organizations

Administration and Residence Life Support (30%)

• Administer budget responsibilities for assigned functional area, including management of departmental pcards, budget tracking, budget paperwork, etc.
• Monitor, maintain, and/or approve payroll for assigned staff
• Serve on departmental committee(s) as assigned
• Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations including but not limited to Maxient, Roompact, EZ Track It, StarRez, etc.
• Serve as an internal stakeholder for departmental initiatives including, but not limited to In-Hall Operations, Leadership and Academic Development, and Student Support and Staff Operations
• Support, provide guidance for, and implement the departmental customer service and student development model

On-Call/ Emergency Response (10%)

• During assigned on-call shifts, be accessible by the department provided cell phone 24-hours per day (includes university holidays and break periods)
• Be available on a call-to-duty status whenever residence halls are in operation and assist Residence Life staff with residence hall and campus emergencies
• Work with stakeholders, including the Texas Tech Police Department, Crisis Hotline, and Student Counseling Center, to respond to student concerns or incidents within the residence halls
• Ensure accurate reporting and provide follow-up as necessary with student and parent concerns
• Implement required emergency drills (fire drills, severe weather drills, etc.) and complete required paperwork or follow-up
• Comply with institutional, Lubbock, Texas and federal mandates regarding emergency and crisis response

Required Qualifications

Master's degree required in a related field plus two years related residence hall staff experience; OR a Bachelor's degree and 3 years of experience.

Preferred Qualifications

Experience working in Residence Life as a student or graduate staff member, previous supervision experience

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Special Instructions to Applicants

The Residence Life Coordinator position is a 12-month appointment with a base salary of $40,000 for Bachelor's level professionals and $45,000 for Master's level professionals. Additional compensation is commensurate upon the education and experience of the individual selected. Opportunities for merit-based increase may be available during employment based on institutional funding. The state of Texas has no state income tax. Staff members accumulate both annual leave and sick leave in addition to University Holidays. The Residence Life Coordinator is considered professional University personnel and is expected to work during student vacation periods unless personal accrued leave is approved, or an official university holiday has been designated. Additional benefits include participation in the Teacher's Retirement System of Texas, medical and dental insurance programs, optional insurance coverage (term life & dependent term life, accidental death & dismemberment, short-term and long-term disability, etc.) and participation in the state agency longevity program. Health coverage starts the first day of the month after your 60th day of employment. An Employee Tuition Assistance Program is available to Residence Life Coordinators upon approval from their supervisor. Enrollment in a degree program must be earned to utilize this program. Professional Development Funds are provided when university and departmental budgets allow.

A fully furnished one to two-bedroom apartment within the assigned residence hall complex is provided at no expense including utilities, small kitchen unit, and internet access. A meal plan is provided to Residence Life Coordinators while the dining halls are in service, reserved parking is available upon the individual purchase of a campus parking permit. University Student Housing has a Professional Staff Occupant Policy which allows one additional occupant to reside in the provided apartment pending a background check and approval process (the exception being dependent children). University Student Housing has a Professional Staff Pet Policy which would allow one pet of the following nature: one indoor cat or one indoor dog (no more than 75lbs) or one fish tank (up to 25 gallons). An application process and pet deposit are required prior to obtaining the pet.

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Other

Schedule Details

Day + Some Evening + Some Weekend + On-Call

Grant Funded?

No

Job Group

Academic Support Professionals

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Air Force Specialty Code

3A1X1

Army Military Occupational Specialty Code

42L, 42E

Marine Military Occupational Specialty Code

0111, 0101

Navy Enlisted Classification Code

1802, 641X