Intake Coordinator - Infusion Pharmacy - 127929

Under supervision, the incumbent is responsible for coordinating Patient Intake at Home Infusion Pharmacy from hospital referral sources, prescription receipt, initial authorization from insurance companies, discussions with patients on financial responsibility and working with nursing and pharmacy to accept patients on service and provide supplies. This includes frequent monitoring of several databases including EPIC, ECIN, and PCIS for patient referrals, CPR+ for patient entry and ongoing progress notes, and IDX system with UCSD Managed Care department. Additional responsibilities include answering telephones and directing calls, greeting patients, preparing check deposits, responding to insurance audits with appropriate paperwork, submit monthly internal recharges, perform monthly MD verification list, manage patient charts from patient start to off-site chart storage, and coordinating pharmacy volunteers.

• Three (3) years of relevant experience.

• Experience obtaining authorization from insurance companies and working with insurance audits.

• Experience in a medical or pharmacy environment.

• Must be able to handle multi-phone lines.

• Knowledge in managing patient charts.

• Experience with EPIC, ECIN, PCIS, CPR+, and IDX.
• CPR Certification.
• Bilingual (English / Spanish).

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.