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Summer Internship - Public Benefits

International Rescue Committee
United States, Colorado, Denver
April 27, 2024
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. INTERNSHIP/PROGRAM OVERVIEW: The Public Benefits Management Intern will support the Public Benefits Team to ensure that clients are accessing appropriate public benefits available to them in a timely manner. Public benefits that are managed by the Public Benefits team include Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and Health First Colorado (Colorado's Medicaid program). This position allows interns to work closely with refugee clients as they navigate the Public Benefits system in Colorado. COMMITMENT: 10-15 hours per week (3 month minimum; 6+ months preferred) LOCATION: Hybrid. At IRC Office and remotely from home RESPONSIBILITIES: * Assist clients with completing monthly benefits redeterminations which includes; utilizing language line and in-house interpreters to complete calls with clients, collecting income and expenses information, and any household composition changes. * Complete EBT card orientations with clients; setting up EBT cards for clients before handing them off to casework or delivering them in person, explaining to clients how to access EBT funds, and general EBT card troubleshooting and support * General administrative support for the Public Benefits Team LEARNING OBJECTIVES: The intern will learn about the various aspects of accessing and maintaining eligibility for Public Benefits (TANF, SNAP, Medicaid) for our refugee, parolee, and asylee clients. This position will also provide the intern with valuable experience working in the field, working directly with clients and interpreters, as well as working in an office environment.SUPERVISION: Reports to the Public Benefits Specialist TO APPLY: Interested applicants should submit an online application along with cover letter and resume to https://irc-global.my.salesforce-sites.com/volunteer. Qualified applicants will be selected for an initial phone screening with the Volunteer Coordinator. QUESTIONS? Email ircdenver.volunteer@rescue.org This is an unpaid internship position. No financial compensation, including compensation for relocation, is available. IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, Minimum Qualifications:REQUIRED SKILLS: * Ability and openness to communicate with speakers with limited English proficiency. * Openness to working with people from varied backgrounds. * Proficiency with Microsoft Office. PREFERRED SKILLS: * Proficiency in another language desirable but not required. Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality. Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.