SR. SERVICENOW DEVELOPER (REMOTE WITHIN CA)
University of California Office of the President | |
United States, California, Oakland | |
1111 Franklin Street (Show on map) | |
April 11, 2024 | |
For UCOP internal applicants, please login to the internal candidate gateway at: UC OFFICE OF THE PRESIDENT At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Department Overview 30% Provide on-going production and end user support. Provide administration functions such as managing users, workflows, tables, and data. Ensure application tool meets security industry standards or best practices. Identify system deficiencies and recommend solutions. Follow established IT department procedures, such as change control and release management. Understands and applies industry practices, community standards and department policies and procedures relating to work assignments. Negotiates project plans with stakeholders, interacts with senior level and internal personnel. May lead a team of IT or Business professionals. Support of the operation and delivery to agreed service levels. 30% Performs data modeling, performance and integration testing and builds interfaces for a variety of internal and external constituents. Monitors and employs source code control techniques and configuration management. Ensure tool configuration is consistent across development, test, QA and production environments. Knowledge and understanding of the relationships and integrations via Active Directory and other identity management systems, APIs, and other tools. 20% Plans, designs, develop, modify, debugs, deploys and evaluates complex software for functional areas. Analyzes the design and use of complex data sources. Applies moderate to complex programming security practices. Negotiates, develops and executes moderate to complex test plans. Develops system implementation plans. Negotiates with stakeholders on the creation of software specifications or requirements. 20% Provides and develops user training related to the use of ServiceNow. Demonstrate ability to document complex application configuration and system workflows. Trains users in the implementation of system as needed. Develops both conceptual and detailed data models for projects. Initiates, designs or modifies, processes and procedures where standardized policies or procedures may not exist. Experience
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Job Title Benefits: For information on the comprehensive benefits package offered by the University visit: ADDITIONAL INFORMATION California Residency Requirement: California residents (or those willing to relocate*) who wish to work onsite, hybrid, or fully remotely, will be considered. This position is not eligible for visa transfer or partnership. *Please indicate on your application whether you are willing to relocate within a reasonable timeframe. HOW TO APPLY Please be prepared to attach a cover letter and resume with your application. APPLICATION REVIEW DATE The first review date for this job is (3/14/2024). The position will be open until filled. CONDITIONS OF EMPLOYMENT Background Check Process: Successful completion of a background check is required for this critical position. Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. As a condition of employment, you will be required to comply with the University of California , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. EEO STATEMENT The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: or email the Human Resource Department at: . *LI-SG1 |