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Director of Independent Control Testing

Social Finance (SoFi)
remote work
United States, Florida, Jacksonville
March 27, 2024

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The Director of SoFi's Independent Control Testing will be responsible for the development and implementation of SoFi's second line of defense (2LOD) control testing function. This role will be responsible for hiring and developing a team with the skills to test the design and operational effectiveness of controls in a wide range of risk areas including but not limited to lending and deposit products, Investment products, partnership affiliates, and technology services.

As a member of the second line of defense (2LOD), the Operational Risk Controls Testing Director is responsible for the design, development and execution of the independent control testing framework. This includes the development and ongoing enhancement of the controls testing policy, standards and procedures to define the program as well as the execution of testing to ensure controls are designed and are operating effectively. The Director will partner and collaborate with other 2LOD areas and the first line of defense (1LOD) to ensure all testing, reviews, corrective action plans, documentation, and reports are in compliance with operational, regulatory, and company guidelines, policies, and procedures.

What you'll do:



  • Independently develop and maintain a risk-based control testing program to review and challenge the design adequacy and effectiveness of key controls across the enterprise;
  • Develop and implement sound sampling methodologies and requirements to be deployed by testers across the enterprise;
  • Implement an automated control validation strategy to efficiently expand coverage of control monitoring;
  • Establish the strategic plan for the design and development of the independent control testing group and the timely execution of testing and assurance to further strengthen SoFi's control environment;
  • Prepare and deliver clear, concise, and actionable reporting to senior leadership and governance committees;
  • Work closely with senior leadership across the enterprise, in all three lines of defense, to support the continued maturation of the control environment;
  • Oversee a team of control testers and managers responsible for executing the risk-based control testing program.
  • Proactively identify and implement testing automation and analytics


What you'll need:



  • Bachelor's degree
  • 12+ years of relevant operational risk testing, regulatory, examination or Internal Audit experience
  • Strong understanding of control frameworks, testing methodologies, and risk assessments
  • Highly effective interpersonal and communication skills and proven ability to positively influence all levels of personnel, including senior leadership
  • Strong understanding of risk governance and second line of defense processes used to review and challenge front line business unit risk management processes.
  • Wide breadth of knowledge regarding primary risks associated with the products and services SoFi offers
  • Experience leading and developing team members
  • Experience in banking and/or fintech industry, including regulatory experience
  • Proven success building and implementing control testing programs to evaluate the design and adequacy and effectiveness of key controls
  • Exceptional data visualization skills
  • Self-motivated with strong collaboration and influencing skills
  • Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change; comfortable dealing with ambiguity and uncertainty
  • Excellent critical and creative thinking, decision-making and innovative problem-solving skills


Nice to have:



  • Tableau data visualization and analysis
  • Experience working in Google Docs, Sheets and Slides
  • Advanced degree; relevant industry certifications, for example, CPA, CCRM, ACAMS; Certified Internal Auditor (CIA); ability to drive innovation, new practices; experience interacting with regulators (Federal Reserve, OCC, CFPB)
  • Multi-lingual (Spanish)

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensiveand competitivebenefits, visit our page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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