Vice President, Fraud Prevention CoE (1LOD)
Social Finance (SoFi) | |
remote work | |
United States, Florida, Jacksonville | |
March 27, 2024 | |
Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role Vice President, Fraud Prevention CoE (Center of Excellence) will drive strategic approach, governance, operational execution excellence, and act as the principal fraud risk management officer across SoFi Technologies, Inc. and operating subsidiaries. This strategic role will work closely with SoFi's Technology Platform Business Unit (Galileo), 1LOD Risk Management, and 1LOD Global Operations Leadership to accelerate foundational areas that drive strategic vertical integration, fraud risk mitigation, operational efficiency, experimental iteration, and Member/Client engagement. At the core, the leader will leverage data to drive continuous improvements to fraud prevention strategy, efficacy, experience, Member/Client offerings, cost, and responsible growth. In addition, this leader will work closely with 2LOD Fraud Prevention leadership to ensure adherence to the firm's risk appetite, independent oversight, effective controls, and embedded governance. Trust and Safety is the cornerstone of everything we do at SoFi Technologies and features as one of our critical firm priorities. Key dimensions of responsibility include leading our Fraud Prevention Center of Excellence, which have end-to-end responsibility for both risk management (strategies, tools, policies) and operational execution of our global Fraud Prevention program: 1LOD Fraud Prevention Risk Management - Leading, developing, and maturing an industry-best Fraud Prevention Risk Management organization across SoFi Technologies, Inc. The incumbent will architect comprehensive fraud risk management capabilities for a rapidly growing bank holding company - ensuring robust defensive and offensive capabilities - maturing foundational fraud risk tools, strategies, analytics, governance, and enterprise risk culture. The leader will play an essential role in fostering regulatory readiness, interacting with our regulatory agencies, establishing strong first line fraud prevention risk function and supporting effective challenge of the second line function. 1LOD Global Fraud Operations - Critical to the successful growth of SoFi Technologies, Inc. is driving synergy and scalability leveraging our data-driven risk management function to optimize our operational delivery channels. This leader will drive enterprise transformation of key Fraud Operations delivery functions. A primary focus is on identifying scalable delivery infrastructure, efficient workflow strategy, global resource footprint, and regulatory compliant processes delivered through an intuitive, digitally native, omni-channel interaction that yields a world-class Member experience. Essential to the transformation of Global Fraud Operations is the integration of SoFi Technologies, Inc. subsidiaries into an innovative multi-tenancy model which seamlessly powers SoFi-branded experiences and those of our clients across global delivery centers. Allowing SoFi Technologies to achieve economies of skill and scale with an emphasis on invest-once, resell-everywhere to provide global brands and small neobanks with a single-source for vertical integration across our technology platform, process, and delivery interaction. This role will work closely with Global Operations units including Workforce Management, Member Service Delivery, Transformation + Strategy and 1LOD Functional Controls. What you'll do:
Qualifications
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensiveand competitivebenefits, visit our
page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles. |