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Enterprisewide Program Analyst (Salesforce Service) **Hybrid Schedule (Remote/Onsite)**

Varian Medical Systems, Inc.
United States, California, Palo Alto
3100 Hansen Way (Show on map)
May 10, 2024

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

This individual being hired will be a member of Varian Business Transformation Office Team. The primary function of the position is provide techno-functional leadership for delivering on Enterprise scale business transformation projects, including strategic and transformational initiatives for Varian's Service organizations

The primary responsibilities include:

The ideal candidate will be a strong Salesforce System Analyst with a good understanding of the Salesforce development platform.The primary responsibilities will be to capture, document, and verify the business requirements from the business leads, project stakeholders and be able to design & build applications based on the business requirements on the Salesforce Platform. This person will play a pivotal role in supporting Varian's Service organization by providing Salesforce service and Field Service Lightning expertise and guidance.

Other responsibilities would include:

  • Communicate/Collaborate with other team members on implementing solutions that require knowledge Apex Language, Classes, Workflow, Triggers/Controllers, Lightning Web Components and Visual Force Pages
  • Manage small to medium size project by using either the waterfall methodology or agile scrum methodology
  • Work closely with business support team and internal VIT teams to understand and analyze business processes.
  • Support the design, build, testing and deployment of applications built on Salesforce platform.
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and coordinate actual software testing.
  • Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements.
  • Keep application users informed about system functionality and enhancements

Job Requirements

Minimum Education/Experience Requirements:

  • 3-5 years of strong technical knowledge of Salesforce Service Cloud applications.
  • Bachelor's degree in Engineering or Computer Science
  • Salesforce Administrator certification and Developer is required,
  • Salesforce Service Cloud certification preferred
  • Salesforce Service experience and Field Service Lightning (FSL) is preferred
  • Hands on expertise with developing complex web applications on Salesforce platform leveraging Apex, LWC, SOQL & Visualforce technologies
  • Ability to integrate Salesforce Platform with other third-party systems leveraging Dell Boomi/Snap Logic middleware
  • Experience working with cross-functional teams across all levels within the organization
  • Understanding of Service operations, including Call Center, Dispatching, Field Service, Spare Parts Management, Installation and Training & Education, enforce the best practices
  • Working knowledge of project management methodologies; good understanding of Agile project management methodology as well as Waterfall project management methodology
  • Plus: Exposure to SAP ERP application, especially in the SAP's Service Management area
  • Proficient in custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting, Sandbox-to-Production processes
  • Strong knowledge of data structures, data modeling and database schemas, including basic knowledge of SQL
  • The person must have experience of maintaining FDA validated environment
  • Experience or exposure to healthcare domain preferred
  • Experience with agile methodologies and scrum practices
  • Experience communicating and collaborating with business and IT stakeholders, defining business requirements, and creating detailed system/functional design documents
  • Ability to effectively communicate and resolve technical issues.
  • Excellent interpersonal and communication skills and analytical skills

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Varian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here.

The base pay range for this position is

Min $105,500 - Max $189,800

The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.

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