Staff Administrator

Great Hill Solutions (GHS)is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent companyand is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visitand follow us on.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill Solutionsis seeking a full-time CARE Staff Administrator in the DC Metropolitan area.

Roles and Responsibilities include but are not limited to:

• Assist and facilitate the effective and efficient accomplishment of mission tasks, business functions/activities, and daily operations.
• Email calendar invites and arrange meeting locations, audio lines, and other audiovisual support as required.
• Draft detailed meeting minutes to accurately reflect meeting attendance, activities and discussions.
• Review, analyze, edit, and ensure full coordination of documents for customer review and input and track documents in the Agency document tracking system as directed.
• Assist with briefing preparations, travel arrangements, records management, office management to include services and supplies, and greeting and referring customers to appropriate staff.
• Respond to queries from employees and managers in the form of correspondence, electronic mail, workbooks and/or presentations.

Basic Qualifications:

• Bachelor's degree or equivalent combination of education and work experience considered in lieu of degree.
• Minimum of three (3) years of related experience in management role, ideally for a call center or other
• Customer service environment.
• Demonstrated success working in an environment with many differentcompanies/partners and stakeholders.
• Ability to follow established practices and procedures in analyzing situations ordata from which answers can be readily obtained.
• Receive predetermined work assignments that are subject to a moderate level of control and review.
• Ability to identify training needs and development opportunities for subordinates.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and a high level of confidentiality.
• Must be a US Citizen
• Must be SECRET clearance eligible