Field Service Technician

Summary:

The Mobile Technician will be responsible for completing repairs on engines and chassis products in the field.

Duties and Responsibilities:

• Complete repairs on engines and chassis products in the field
• Develop rich customer relations and ensure prompt and efficient attention to customer demands
• Comply with customer onsite policies and procedures to complete repairs including preparing required parts and tools
• Assist with required documentation, such as work completed, warranty claims and parts orders
• Complete training for business requirements

Minimum Qualifications:

• Technician experience, qualified to perform work on most or all of products in-scope for a technician at this dealer
• Complex diagnosis and repair
• Work with minimal to no supervision
• Effectively train and guide less experienced technicians
• Effective customer service skills, self-motivated, responsible with strong work ethic
• Locally valid driver licenses
• CDL preferred but not required
• Must be a minimum 21 years of age

Truck Country / Stoops Freightliner-Western Star Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match

Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country / Stoops Freightliner-Quality Trailer is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.

Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.