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Client Support Specialist - Jacksonville, FL - Digitech
Sarnova | |
United States, New York, Chappaqua | |
March 21, 2023 | |
Sarnova Job ID 2023-3977 # of Openings 1 Job Locations US-NY-Chappaqua Category Customer Service/Support Company Overview Client Support Specialist The Client Support Specialist's primary responsibility is to ensure client satisfaction by responding to patient inquiries in an efficient, timely, and well communicated manner. The Billing Rep will be dedicated to the Jacksonville, FL client group. This is a full-time, permanent in-office position. Full training is provided. Location: 515 North Julia St. Jacksonville, FL 32202 Overview: The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products. Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients. Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401 (k) Plan. Responsibilities and Qualifications Organizational Impact: In this role for Digitech, you are our brand ambassador for our client and the patients that they serve. You impact your line of business by ensuring all HIPAA rules, regulations and timely filing limits are adhered to and identifying and addressing issues and finding resolutions. Essential Duties and Responsibilities:
Skills/Experience Required:
Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity. EEO/M/F/Veterans/Disabled Please see job description PI205929683 |