Remote ASC Collections Specialist

We are growing... come grow with us!

Are you looking to join a company that values their employees and offers opportunities for career growth? Surgery Partners Shared Service Center is looking for motivated employees to join their team remotely! Competitive pay and full benefits offered, as well as comprehensive training to ensure success. Surgery Partners prides itself in promoting a culture of diversity and inclusion. Our Shared Service Center has a supportive management team committed to providing the tools needed for a successful team focused on collaboration, communication, and individual growth potential.

Surgery Partners owns and operates more than 180 locations in 32 states, including surgical facilities and ancillary services comprised of multi-specialty physician practices and anesthesia services. Apply now to explore joining our fast-paced and growing team!

DESCRIPTION

We are looking for a motivated performer to join our Shared Service Center team as an ASC Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. We are looking for a top performer with an extensive knowledge of billing, collections and reimbursement of claims processing.

This is a fast paced environment committed to producing the highest quality work for our surgery centers. An ideal candidate will be personable and courteous.

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently and interdependently with other business office staff.

JOB SUMMARY

Under the direction of the ASC Collections Manager, the ASC Collections Specialist is responsible for follow up on delinquent surgery center claims, working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. Extensive onboarding to ensure billing and collections systems knowledge, affording the employee an ability to determine appropriateness of reimbursement collections activities which includes appeals and reconsiderations, resulting in overturned denials.

Extensive contact with insurance carriers of all types, as well as communication with internal ASC Center partners is required. Identification of accounts that have been either under or over paid, effectively identifying trends and patterns, communicating information either to the insurance carrier and/or ASC Manager resulting in timely and accurate collections. All interaction with internal and external business partners is expected to be conducted in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.

Candidate must be a team player, positively contributing to the 1% Better Shared Service Center Philosophy, possessing the ability to communicate well with peers, managers, internal / external customers, insurance carriers, etc. Ability to manage accounts working independently in a productive manner. Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center, patients, physicians and employees. Must work well in a stressful environment and in situations that demand patience and tact while providing impeccable service.