Senior Quality Engineer

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

What we're looking for

You are a Software Quality Engineer with the responsibility of designing, testing, troubleshooting, and debugging complex software applications. You will also work with a group of forward-thinking software engineers, architects and management to design and implement the next generation of infrastructure, tools, frameworks and services to support future Citrix product development. Our work environment is diverse, fast-paced, and encourages innovative thinking.

Position Overview

Are you passionate about the latest software & cloud technologies and immense possibilities they offer? Do you want to be part of the revolution that Cloud technologies promise? Citrix is seeking a talented, highly motivated, and collaborative Customer Quality Engineer (CQE) to work on innovative technologies within the Citrix Cloud Engineering team.

Role Responsibilities

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  Interface with Product Managers, Architects and Engineers to grasp and influence product requirements for development of new features and cloud services.

  
  
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  Create and maintain agile test planning & execution throughout SDLC while accounting for core coverage areas such as automation, functional, performance, stress and scalability testing.

  
  
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  Perform exploratory testing while focusing on various end user experiences and customer personas.

  
  
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  Research and implement industry best practices in agile methodologies to support Continuous Integration development models.

  
  
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  Defect management: Bug reporting, validation and regression testing while ensuring product integration loopbacks.

  
  
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  Interfacing with Field/Sales Readiness teams to ensure customer success by providing technical guidance & consultancy on product deployment/adoption scenarios

  
  
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  Troubleshoot and diagnose escalations from the field alongside Technical Support teams for quick turnaround on problem resolution.

  
  
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  Deliver product best practices, KB recommendations, tutorials, videos, 'How do I' articles and blogs to facilitate customer adoption of our products.

  
  

Basic Qualifications

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  Bachelors or Master's degree in Computer Science, Computer Engineering, Information Technology or related field.

  
  
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  5+ years of hands on experience with related technologies.

  
  
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  Solid understanding of Windows Systems administration and MS Active Directory.

  
  
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  Experience with virtualization technologies and cloud-computing platforms e.g. Azure, AWS.

  
  
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  Solid understanding of OS & Networking advanced concepts.

  
  
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  Knowledge & experience of Software Development Lifecycle.

  
  

Preferred Qualifications

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  Knowledge of CI/CD deployment models.

  
  
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  Knowledge and experience of Web technologies (JSON, REST).

  
  

What you're looking for

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're an engineer, we'll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we'd love to talk.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.