Ambulatory Care Social Worker I ACMSW 1 Optum Care Delivery or Optum CA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The Ambulatory Care Social Worker I is a member of the care management team, under the auspices of the Director of Ambulatory Care Management and Ambulatory Care Supervisor. The Ambulatory Care Social Worker I (ACMSW 1) works in conjunction with Community Health Workers and works with all behavioral health matters for the Medical Management Department. Provides assistance with outpatient members, providers and caregivers to facilitate intensive, comprehensive care management and increase efficient utilization of support and community services. The Ambulatory Care Social Worker I will conduct escalated service coordination on social and social determinant complex cases and monitor through resolution, according to program guidelines. The Ambulatory Care Social Worker I is responsible for assessment and intervention to meet the social determinant needs of Care Management patients and their families/caregivers in the outpatient setting. This position includes advocacy, research, education, and any other assigned responsibilities relating to Care Management social work.

Primary Responsibilities:

• Provides social work assessment and intervention to meet the social and social determinant needs of patients in care management and their families and significant others
• Works with Community Health Workers.
• Ensure compliance with program policy or projects assigned
• Provide guidance for patients and the families, to understand and utilize services and education provided by the medical group and /or other agencies
• Enhances the overall functioning and coping of the patient and family/caregivers within the community through community resource education
• Responsible for social work referrals in collaboration with the interdisciplinary team
• Provides oversight for social adjustment, supportive and crisis intervention information for care management patients and their families/caregivers
• Maintains a comprehensive list of accurate and up-to-date list of agencies and referrals to ensure an adequate and comprehensive support process for the care management patient
• Responsible for reviewing, screening and prioritizing cases for possible SW and care management services. Identifies cases that need to be expedited to the appropriate care for members with urgent or immediate needs
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• A bachelor's degree in human behavioral science which includes 30 semester or 45 quarter hours either in development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques, such as social work, psychology, sociology, guidance and counseling, and child development
• Licensed as a LCSW or LMFT
• 1+ years of experience working in healthcare, or in providing social services.
• Valid California driver's license required and insurability under the company's insurance carrier standards as applicable to job requirements.
• Proficient computer skills and using Microsoft Office applications
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Master's degree in Social Work, Health Care Administration or Health Care field
• 2+ years of experience in an IPA/Medical Group or health plan in a managed care environment
• Bilingual skills desirable (Spanish)

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California Residents Only: The salary range for California residents is $46,700 to $91,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.