Collections Specialist

Cision
United States, Illinois, Chicago
March 19, 2024
Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way-all so you can meet your career goals. To us, the most important measure of our success is yours. The collection specialist is responsible for the collection of outstanding account receivables, mimizing the number of days sales are outstanding and reducing number of accounts placed with third party collection agencies. The specialist supports the sales and finance organization as a main point of contact for invoice inquiries and manages billing relationships with external clients. This is a fast-paced role that requires strong communication and organizational abilities, ability to work independently and problem solve. Responsibilities Collect outstanding account receivables; process customer payments Minimize AR beyond 60 days outstanding Submit invoices into client invoicing portals Maintain collection notes and provide summary reports to management Review customer aging, credit hold status and suspend customers due to non-payment Research and resolve customer issues and process necessary account adjustments and/or write-offs Reduce bad debt write off Prepare delinquent accounts for third party collections #LI-remote As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the and named a "Top Diversity Employer" for 2021 by . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com Please review our to learn about Cision's commitment to protecting personal data collected during the hiring process.