UHC Pathways HS Internship - Sugar Land, TX

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

We are searching for a highly qualified high school student who is dedicated to learning and practicing the skills needed to obtain competitive integrated employment. Interns with UnitedHealthcare's Community Plan of Texas, support our Member Advocate team and are primarily responsible for printing, mailing, and documenting prewritten communications to members.

Primary Responsibilities:

• Use mail merge to individualize and print documents
• Create and accurately label PDF documents
• Create and print mailing labels
• Update database and upload documents
• Assemble and mail letters according to timeline
• Make scripted calls to select members and accurately document contact

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Proven ability to be flexible, willing to assist others and demonstrate behavior aligned to our cultural values
• Demonstrates computer proficiency with familiarity with Microsoft Office and ability to navigate and learn new computer system applications
• Demonstrated ability to communicate effectively with others to complete required work-related functions
• Proven ability to follow step by step instructions
• Comfortable completing repetitive tasks while maintaining quality
• Demonstrates ability to pay careful attention to sensitive documents and maintain HIPPA and privacy compliance with or without accommodations
• Comfortable working and communicating virtually
• Ability to attend either McAllen ISD or Fort Bend ISD
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Volunteer, work-based learning/community-based instruction, and/or paid work experience
• Proficient in Microsoft Word (creating and editing Word documents), Excel (general spreadsheet navigation, data entry and sorting) and Outlook (email and calendar)
• Desire to perform clerical work
• Customer service oriented
• Ability to solve routine problems with reasonable accommodations

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.