Senior Associate, eCommerce Consulting

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Associate in Customer & Operations for our practice.

Responsibilities:

• Work with clients to help understand their business needs and functional requirements of enabling Connected Commerce capabilities that drive positive outcomes across the organization's customer needs, operating models, digital eco-system, and people impacts
• Operate across multiple client functions to help identify critical success areas and support the formulation of recommendations to achieve business objectives
• Work with the consulting teams to help solve client problems and communicate the right value propositions that tie business metrics to operational improvements and address customer needs
• Take ownership and create high quality client deliverables by working in a team setting

Qualifications:

• A minimum of three years of hands-on experience in a B2B and/or B2C digital commerce function
• Bachelor's degree from an accredited college/university; advanced degree from an accredited college/university is preferred
• Exposure to and understanding of one or more commerce-oriented business functions such as pricing and promotions, cart management, order management, fulfillment, payments, returns and refunds, or e-Commerce fraud
• Experience in implementing e-commerce solutions using industry leading platforms such as SAP Commerce Cloud, Salesforce Commerce Cloud, Oracle CX Commerce, IBM Commerce, or Adobe Commerce Cloud, preferably in a consulting or solution design capacity
• Strong analytical, written and verbal communication with a professional presence
• Excellent facilitation, presentation and people management skills
• Travel may be up to 80-100%
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).