Sales Leader

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Responsibilities:

• Create and maintain industry segmentation and use case solutions applicable for each industry sub-segment
• Maintain high levels of knowledge and expertise regarding our clients, their industries, outsourcing, managed services, digital transformation, and information technology
• Compare TELUS International solutions to competitor offerings to create the TELUS International go to market automated and digital solutions for new and existing Clients
• Develop a sales and marketing strategy for the industry that includes value proposition, market segmentation, strategy and differentiation, market insight, brand strategy and industry trends, and white space opportunities
• Build a target list of new logo named accounts. Prioritize targets based on fit to TI ideal customer criteria
• Develop and maintain relationships with named Client Key accounts as well as potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social networking
• Generate Client awareness and preference for the business and its services. May include developing/sending promotional material, authoring articles, presenting in business forums, business associations, etc.
• Provide accurate, relevant and timely management information on the performance metrics (i.e., sales funnel) in order to facilitate effective territory planning and forecasting
• Build / maintain sales and client account plans for prioritized named accounts - identifying outsourcing opportunities, emerging client needs, existing competitors in the account (with relative view on strengths and weak points) while being fully aware of upcoming RFPs
• Responsible for the end-to-end RFP strategy, process, and proposal production.
• Engage with solution architects, product managers, operations managers, customer success managers, professional service centers of excellence and actively create the solution and implementation of automated and digital technologies
• Negotiate and enter into contractual agreements in accordance with Company policy and Procedures while creating profitable Client engagements
• Analyze Client needs, drive opportunities for increasing revenue through a thorough understanding of customer business and market opportunities
• Work with the Client to build their business plans in support of both the Client and Company strategic objectives
• Coach and mentor front-line industry sellers

Qualifications and Requirements:

• Passion for bringing a better industry tailored product / solution(s) to Clients
• 15 - 20 years sales experience with a proven track record in IT solutions and managed BPO services and sales
• Desire to be the best at what you do along with a commitment to creating and providing a superior customer experience throughout the sales and service process for given current and future industry accounts
• Outstanding communication, both verbal and written, along with the strongest presentation skills
• Position requires national /global travel, approx. 25% and up to 50% annually
• Bachelor's Degree preferred

Skills and Competencies

• ]Customer Focus - Establish and maintains relationships with C-level buyers (both existing and potential) and understands their changing needs along with their challenges. Proactively anticipates and provides holistic solutions to delight customers.
• Acts as a thought leadership partner to build their trust rather than a single solution provider
• Industry and Complex solution design
• Conduct competitor and market analysis to ensure an up-to-date understanding / position on all competitors, industry changes and marketplace strategic opportunities
• Ownership and Accountability of Sales Performance - Intense drive-to-results approach including demonstrated ability to achieve or exceed quarterly/ annual sales quotas. Includes a record of developing and implementing processes to develop leads, pipeline, relationships, and presentation opportunities as well as leveraging upsell and cross-sell opportunities through targeted and proactive strategies.
• Demonstrates Entrepreneurial Spirit - Has good understanding of how the business makes money and is guided by financials such as profit and ROI for decisions. Balances short term with long term client and company needs while building and sustaining relationships with key people in the Client environment

Location:

• Remote position - Anywhere in the US

TELUS Values: TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• * We embrace change and initiate opportunity
• * We have a passion for growth
• * We believe in spirited teamwork
• * We have the courage to innovate
• * At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability